Refunds
Last updated: 19 October 2026
Changed your mind?
If you paid for Pro for the first time and it’s not for you, email support@laivo.dev within 14 days of paying, from the address on your account, and we’ll refund you in full.
Renewals
You can cancel at any time in Laivo (profile menu → Manage billing). Pro then stays on until the end of the period you paid for, and you won’t be charged again. Renewals that have already been charged aren’t refunded, unless the law where you live says otherwise.
If something went wrong
Charged twice, charged after cancelling, or Pro didn’t switch on? Email us and we’ll fix it or refund you.
How refunds are paid
Refunds go back to the card or account you paid with, through our payment partner. It can take 5 to 10 days to show, depending on your bank.
Contact: support@laivo.dev